in repairing it rather than replacing it, as he knew we had illness in the family and needed to get back into our home, as soon as possible. A replacement would have been a two week delay with the city electric co involved, as we are required to turn off the electricity while the replacement is done with a crane lifting the unit to our roof. Seth has worked with us over the years and is such a nice accomplished young man. So polite and willing to make it work. I told him today to be sure to tell his Mother that she raised him right! Congratulations in having Seth work for you, Integrity!