Integrity Air Conditioning Reviews

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Integrity Air Conditioning – Happy Customers

They did a great job at a fair price. Came out in a time of extreme need and fixed everything

Hayden T.



I only review companies when they are 100% top notch. This company passes my test to the max! They’ve worked on mine and my mom’s house and every time their technicians have been friendly and professional.
That would be good enough but when I had a problem that seemed unsolvable, the owner came out with his tech and stayed until the job was done. Took about two or more hours and even though it wasn’t their fault (it was the thermostat, which both waited while I bought one at the local hardware store when they could’ve sold me one of theirs much more expensive), when I got my bill it was ZERO balance!
There are very few old school owners like this that not only stand behind what they do, but make SURE the customer is satisfied.
In this hot-as-hell part of the country, finding a good AC company is like finding a great mechanic for your car…good as gold!

NickLum



They did a great job. I am happy with my new furnace.

Tessa



The Technicians at Integrity Air Conditioning LLC were knowledgeable arrived on time serviced the unite expertly. They were professional and friendly. A an all around good experience. Thank you

Gisela D.



Very professional team

Susan G.



Integrity Air Conditioning repaired the A/C unit in my home and I was very pleased with their service. Their office support team as well as the technicians were very professional throughout the entire process. I received a call from Darla confirming my appointment time the day before and the morning of my appointment. The technicians arrived on time and were thorough in explaining to me the issues with our A/C unit. Afterwards they were careful to clean up behind themselves, which I appreciated even though they hadn’t made a mess. I would recommend them without hesitation and will be using them again if I ever have a need.

Keisha R.



Integrity A/C has always given us prompt and honest service at a reasonable price. With our tight budget, it is good to know that they will treat us right.

Jim Q.



They stand by their service and all of their technicians we’ve had come out have been equally polite and professional. We got a new outdoor condenser with a faulty part and they bent over backwards in the Texas heat to get us back up in the fastest possible manner. The owner, Ben, even called to assure a quick resolution.

Ryan F



Thanks Integrity Air Conditioning for your great service in replacing our worn out system. Sales staff was on time and thoroughly explained what was needed and reasonable pricing involved. Installation team arrived at the appointment time and was very thorough with removal and cleanup of the old worn out system. Follow up service has been great as well. The new system works great.

Curtis T.



Integrity is a totally appropriate name for this company! They did a fantastic job and stayed absolutely true to the estimate. Great job!

Christina R.



Timely, professional and a pleasure to work with. Mr Dobson is a keeper!

David T.



Technician was polite, the work was done quickly. Thanks

Patrick W.



Great guys, prompt, great communicators, fair pricing!

Craig T.



Service man performed the spring checkup. He was very helpful in explaining sometime things about the thermostat and the Nexia controls.

Ed B.



Thoughtful, polite and knowledgeable young man.

Lynn



I am very pleased with the selection, installation and service I have recieved.” Justin is very professional and explain every detail very well, I will continue to use Intergrity Air Conditioning…..Thank you

Odell E.



Seth and Chris came out same day we called. I appreciate their professionalism and courtesy while on the job.

Sophia F.



This review is on behalf of my client Mrs. Jeanne Vaughn. She had Integrity Air Conditioning come out to service her air conditioner and they sent a young man by the name of Chris. Chris definitely represents the name of the company (INTEGRITY). My first impression of him was so polite, courteous & he went beyond his job by putting a smile on my clients face. He was well knowledgable in his profession, and 100% over the top customer service. He didn’t have to make her smile the way she did, but the fact that he did, and took the time out to hear her concerns that had nothing to do with the a/c was so thoughtful along with the little prayer. Definitely wouldn’t mind having him back over whenever we are having issues with the a/c again. Thank you Integrity Air Conditioning for providing great service and sending an awesome employee over.

Ms Floyd



Our tech (Justin) arrived timely and did a seasonal check of the system and made appropriate recommendations.

John W.



Fast and affordable. Thank you. Technician was great.

Sandra H.



Seth came out and performed diagnostic service for me today. Turned out to be nothing more than humidity setting internal to system, but he thoroughly explained what was going on. Also checked air handler and outside unit while here.
The whole process was very professional. April phoned first to let me know a technician was headed my way. Seth showed up about then expected (Mesquite to Arlington drive time), and cost was quite reasonable.
Thanks!

Louis C.



Integrity is excellent I would recommend them over all others anytime the name integrity really fits that company Mr Ben,Justin,and Chris are awesome and very honest.

Shana P.



The service man was so nice and helpful. I always believe this company is honest and their customer is put 1st.

Lana A.



Justin was Courteous, knowledgeable and professional. The price was exactly what I expected with some extras thrown in that did not cost extra.

Janie P.



Always great service with Integrity Air. Very professional and knowledgeable. I am very pleased with the way Seth serviced my unit. He was very informative and highly professional. If you want quality – look no further than Seth and Integrity Air for all you hvac needs!

Maggie H



Justin was on time, polite, and did good work while dodging the wasps! Thanks!

Carla C.



Justin with Integrity Air came to my home on Monday for my annual air conditioning check-up. Justin was very professional and did a thorough job. He explained everything he did in detail. Justin is a great technician!! Next year I’m going to request Justin as my technician.

Gaylon B.



We have been using Integrity for 10+ years and have always had great service! They are honest and stand by their work.

Scott D.



Really Great company. Very family oriented. From the ladies in the office, to the guys in the trucks. Amazing people all around.

Alicia A.



My technician was on time and professional. He performed a thorough checkup. I highly recommend Integrity Air and Chris did a great job.

Don S.



Very thorough and complete job at affordable price. Explained everything in detail and very easy to work with. Justin was very professional and their company name fits perfect. I would definitely use them again.

Kirk C.



The people at Integrity Air Conditioning are the best! It is a real pleasure doing business with them. They always have time to answer any questions you may have in a friendly and respectful manner. They stand by their service at all times. I feel very happy to have found this air conditioning company. Sure plan to continue to do business with them in the future!!! : )

Odile N.



Seth was great! He diagnosed the problem and fixed it right then. We always recommend Integrity A/C to all our friends!

Richard G.



The employees are always kind and professional on the phone and in person. The technicians are extremely knowledgeable. They are very neat in their appearance and their working space.

Pamela H.



Prompt service. Very professional. Air conditioner up and running very quickly.

Lauro Joy G.



Justin did an excellent service job. He is a true service professional and extremely knowledgeable about his trade. I was impressed with his work attitude and his meticulous attention to detail. He is a great asset to the company.

Carlos V.



Capacitor went out in the upstairs air conditioner. IAC came out represented by Chris and had us up and cooling within 1 and 1/2. We’ve used IAC for almost 30 yrs and they continue to be the best! Thanks for the quick return call and the wonderful conversation. Love you Guys!

Billie W.



Seth was our service technician today, and he was very thorough and careful in checking on each part of our air and heating systems, to make sure no problem was developing in any area. We really appreciate that because it helps so much to prevent many of the expensive problems that would occur without such effective and protective maintenance. We definitely recommend Integrity Air and their professional technicians like Seth Green to anyone looking for a company to trust with their HVAC needs.

Ginny S.



Our ducts needed to be replaced in the midst of another remodeling project. The Integrity team coordinated their work with the guys from Lone Star Remodeling and a whole new duct system was installed in just one day. Considering the tight spaces and the extent of the repairs, it was a remarkable job. It works so much better and looks great!

Irvin S.



Justin and Chris were fantastic. They were prompt and provided excellent customer service. I greatly appreciate the assistance they provided us.

shawn A.



This is a great family owned business. They live up to their name, “Integrity”! Today, Justin was my technician performing the Spring tune-up on my A/C. He was prompt, friendly and efficient. I would recommend this company to anyone needing a reliable, honest A/C professional!

Melanie C.



Talked to Ms Sheila explained my Air Stopped Cooling…She said she had a tech Available… Justin came found the issue..Next door Has Female Cottonwood had clogged my air-conditioner all around the coil’s..Justin
Just cleaned and had me going again in no time..
Now Y’all have to Understand Ms Sheila
And Justin and the hole Integrity family are about the nicest people you could ask for..I Thank You…

David H.



Justin came over to inspect and tune up my A/C this spring. He showed up on time, was knowledgeable, and very nice. He made sure everything was in good working order and double checked any specific concerns I had.

Michael B.



Integrity has been my service company for several years and has definitely made managing my rental properties much easier. Chris was my most recent repair man and was a jewel to work with. Very thorough and very polite.

Donna S.



Our rep (Justin), did an Outstanding Job! The way he reprezented this company, matched the name (Integrity). When he came to the house Justin was very professional, but down to earth. Very patient while we explained what we wanted and then explained the entire process step by step. He ask us to give him a day or two for the estimates because he had to do some calculations to go with his measurements. He came back with a quote for a unit that he recommended and we ask for a quote for the next unit down and he had that to us very quickly so wr could make our decision. Justin seemed very genuine and was out to win us as a customer not just another sale. Its great to work with honest people like this. Thank u Justin. I also wanted to say that the guys that also worked on the install were very good as well. They knew what they were doing and did a heck of a job. Great Job Integrity AC! One more person…Ms April…Outstanding Job and very professional!

Johnny C.



They came out very quickly. The technician was very knowledgeable. He fixed my problem very quickly. Gave me all the information I needed. I have had them install two other air-conditioning units at other locations. Been very pleased with their service. Would recommend them to all my friends.

Lee H.



I have used Integrity Air Conditioning twice and definitely recommend them.

The tech returned my call right away, gave me a hint to help me get through the night, and showed up right on time first thing in the morning.

The service was professional and the job was finished quickly.

Kay H.



Hi Seth came out early in the am and diagnosed the issue quickly an effectively
He was very courteous and knowledgeable. He knew his stuff and knows how to treat customers
I highly recommend him and integrity Air
Thanks

keith E.



Had an issue late at night with my A/C and I called Integrity. I spoke with Justin and he put me first thing on his schedule in the AM. He showed up earlier than I thought. His professionalism, timeliness, and responsiveness was very much appreciated and his work was great. Our A/C is blowing colder then before and in the Texas heat, that’s needed!

Ryan B.



My experiences with Integrity Air Conditioning have been exceptional. Their care and professionalism could not have been better. I am so delighted I found this wonderful company! Thank you for your service.

Margaret T.



in repairing it rather than replacing it, as he knew we had illness in the family and needed to get back into our home, as soon as possible. A replacement would have been a two week delay with the city electric co involved, as we are required to turn off the electricity while the replacement is done with a crane lifting the unit to our roof. Seth has worked with us over the years and is such a nice accomplished young man. So polite and willing to make it work. I told him today to be sure to tell his Mother that she raised him right! Congratulations in having Seth work for you, Integrity!

Claudia M.



They called 30 minutes before arrival and gave me the name of the tech that was coming. Justin showed up on time and was quick to diagnose the issue and quickly fixed it. I will be using them again and highly recommend.

Molly E W.



My air conditioning had stopped Sunday afternoon. I called Integrity and a person answered immediately and scheduled a time for that night. Justin was on time and diagnosed the issue. Seth and Bryan finished the job first thing in the am. Amazing service!!!!

Stephanie K.



Justin Hudson came the same day we called. He found problems in our systems that had been caused by our previous service company. He was courteous and very competent and patient and answered all our questions. We trust Integrity to do our service from now on, and we specially requested Justin. They are awesome!!!

Sylvia A.



Justin came and did an excellent job at servicing the AC units. He is a professional that knows his trade and can explain any questions about central air conditioning and heating. He is patient and meticulous about his work and shows he cares about doing a excellent job and making sure all his responsibilities are attended to. I am very impressed with his attitude about his work. He is a young man with a lot of potential to be very successful in his life. The company should be very proud of him and glad to have him on their team. Great representation of a quality service company.

Carlos V. of Dallas



My AC wasn’t working so I called April at Integrity. She was very helpful and said she could have a technician out the same day in the early afternoon. At about 1pm, I got the call that the tech, Jose, was on his way. Jose checked the system, diagnosed the problem and had it fixed in about an hour. I’m a very satisfied customer. I recommend Integrity for AC Service.

Cynthia W. of Dallas, TX



Very dependable, prompt service, and friendly service people. Have used Integrity for years. Would recommend this company.

Carol B. of Dallas, TX



I have finally found a great AC company. Honest workmanship and great customer service. Highly trained technicians. I highly recommend Integrity A/C of Dallas to all residential or business that needs any kind of heating or AC service.

Kent R. of Garland, TX



As the Facilities Supervisor one of my responsibilities is to keep our building at a comfortable temperature. We have an aging building that is used in some way day and night practically every day of the year. Integrity AC has been our go-to HVAC company for years – I greatly appreciate their knowledgeable staff and timely responsiveness. They have been able to adapt to some very odd situations with our systems without significant interruption of our heating and cooling. Thank You Integrity!

Wayne R. of Garland, TX



“Integrity Air operates with honesty, competency and outstanding customer service. I am thoroughly pleased with their maintenance plans; their problem solving skills and timing; and with their project planning and execution. I would not hesitate to recommend Integrity Air to anyone.”

Karen C. of Dallas, TX



Monica Park Christian Church has been a customer of Integerity Air Conditioning Co. for several years. They have provided our church with prompt, courteous and efficient service. In the past they have installed many large and complicated parts that preformed as needed and at a reasonable price. We would recommend Integrity to anyone needing maintenance especially on large capacity cooling heating units such as Churches.

Jim P. of Dallas, TX



When I moved to the Edgefield Church of Christ, I immediately secured the services of Integrity Air Conditioning because of the kind of service I received at my last location. I can always depend on Integrity to solve my problem no matter how challenging, and that is important since the equipment at my location is over fifty years old. They always find a solution and no matter how severe the repair is, they never take advantage of me financially. Instead, their charges are always fair and honest.

R. O. of Dallas, TX



Integrity Air Conditioning has taken care of our office for over 15 years, and we are loyal customers due to the quality work they provide. The folks at Integrity A.C. live up to their company’s name. They are always prompt to respond to our calls and take care of our needs with professionalism and courtesy. I have used Integrity A.C. at my home and have no hesitation in recommending them to the churches in our association.

Wanda H. of Dallas, TX



Combine, TX 75159-54

Jay



I just want to thank Integrity for the professionalism, honesty, and quality of service I received on this service call. Continue doing what you are doing and again Thanx!

Royse City, TX 75189

Edward



Ricky was very helpful. Took his time in explaining what was happening and why. At no time I ever felt he was rushing to get to the next call.
Royse City, TX 75189

Steve



Very pleased from initial energy audit visit through completion of work. Everyone was very professional and couteous. I could not have everything done at one time due to budgeting limitations, but will have them do the additional work when we are ready. Highly recommend Integrity Air Conditioning.
Rockwall, TX 75032

Gary



Forney, TX 75126

Breanna



I totally trust Integrity Air and recommend to everyone I know that needs A/C work. I feel that you are honest and care about your customers needs.
Forney, TX 75126

Gabi



Rowlett, TX 75089

David



Everything was great from beginning to the end. Very professional and honest. Things were explained as they were being done and was showed everything that was done. You are and awesome company and I wish I could thank you more.
Rowlett, TX 75088

Brian



You guys are great
Rowlett, TX 75088

Brian



Integrity Air Conditioning, LLC installed a new system in my home last fall and I wanted to share that my electric bills savings were $100 or more per month this summer. I have saved a huge amount of money over the last year from my lower electric bills and my unit was only 14.5 SEER equipment! Thank you Integrity staff for a great job start to finish!
Waxahachie, TX 75167

Karen



The entire team was very helpful from start to finish. They all lived up your company name. We are very pleased with our HVAC system and feel good that we partnered with the right company to install our system.

Sunnyvale, TX 75182

Rick



Sachse, TX 75048

John



Sachse, TX 75048

Neil



I was give lots of helpful ideas to seal things up to prevent dust from entering my home.
Sachse, TX 75048

Nathan



5 Stars all around
Sachse, TX 75048

Eric



Allen, TX 75002

Alan



Mesquite , TX 75150

Teri



He was very professional and performed his job

Mesquite, TX 75150

James



Best in the Business!

Thank you!

Mesquite, TX 75181

Chris



Colman tech did great Job.
75150, TX 75150

David



I was very pleased with Chad Wells. After an inspection he told that I did not need more insulation and he could have said yes. He also found something that needed to be fixed now and he called and got a tech out. Jose came and he was good at his job and I was pleased.
Mesquite, TX 75150

John



Everyone I talked to or came to my home was friendly and courteous.
Mesquite, TX 75150

Charyl



This has been thee best experience I have had with a contractor in many years. Very professional and reliable. I will recommend them to anyone looking for insulation etc.

Bridget(for Robbie Hogan)

Mesquite, TX 75150

Bridget



I was very impressed with this company. My daughter uses them as well. Past visits for tune-ups, etc. left us just as please as today did.
Mesquite, TX 75150

Beverly



Garland, TX 75043

Jimmy



All of the staff at Integrity Air Conditioning did a very good job in dealing with my old failing AC. Admin staff kept me informed of the timing of the work to be performed. Work was completed within time frames including cleanup. Overall, very satisfied and would recommend Integrity Air Conditioning to my friends.
Garland, TX 75043

Curtis



Good job!
Garland, Tx 75044, TX 75044

Margie



Everyone we have dealt with at Integrity Air Conditioning has been friendly, professional and very knowledgeable. Best HVAC company we have ever used.
Plano, TX 75025

Karolyn



I called at 7:45 am and Colton was at the house by 1:30 pm- very prompt. The service performed was thorough and at a fair price. I highly recommend Integrity Air!
Frisco, TX 75035

Chris



Richardson, TX 75082

Ken



I found Integrity AC through the BBB and chose them over others because of the trustworthy, family feel. The guys came out and worked really hard to get our new system up and running quickly and efficiently. They were incredibly sweet to our kids and kind to us. They did a great job, with great follow up. Darla is so lovely to work with. When we had a couple of questions, they came right back out and double checked things to ease our minds.
Richardson, TX 75081

Jenni



Very nice man came out, he was courteous, honest, and thorough
Richardson, TX 75080

Lynda



Dallas, TX 75227

Anita



very good, gave me information on issue that needs to be corrected in the future

Dallas, TX 75218

Kay



Dallas, TX 75204

Kelly



Dallas, TX 75219

David



Dallas, TX 75224

Carlos



Dallas, TX 75207

Jessica



Coulton is professional and caring. He understands and tries to help with any problems
Dallas, TX 75228

Gene



The lead installer (I think his name was Rafael) was very really good. He made sure the system was working correctly and that the install looked good/neat as well. We could tell he took pride in his work. Most contractors dont care what it looks like as long as “it works”.
Dallas, TX 75218

Mary



I cannot imagine a smoother or more pleasant (considering) as the transaction to replace and service our new air conditioning. It was a great experience. From now on, these are our go-to guys!
Dallas, TX 75214

David



Ben has installed new air conditioning and heat for us, also my bother house, my parents house, and my brothers sons house.
Dallas , TX 75248

Brad



Colton was very great and very professional. It only got better when the owner personally show up to check on things.
Dallas, TX 75225

Todd



Excellent company and everyone is very nice and the prices seem reasonable and fair to me.
Dallas, TX 75244

Vickie



Integrity Air operates with honesty, competency and outstanding customer service. I am thoroughly pleased with their maintenance plans; their problem solving skills and timing; and with their project planning and execution.
Dallas, TX 75244

Karen



Already discussed insulation, just need Chad to email me the bid. Will need to wait until next year to afford!
Dallas, TX 75209

Lynn



Integrity Air Conditioning has been a wonderful find in helping me in the hot

Texas summers. From Darla, who answered my call, to Seth who repaired my AC in record time, Integrity AC has been, and I have confidence will continue to be, a trusted company to turn to.

Dallas, TX 75220

Milt



I first used this company a couple of years ago. I was having another company put in $10,000 worth of AC at my mom’s house when the AC went out at my house during the middle of July. They told me it would be FIVE days! I called Integrity and they were there in a couple of hours and had my AC going right away.

The other day my heater was having one problem after another and the owner of the company came out with his technician to find out what it was. They worked for two hours before getting it straightened out. When I got my bill it was zero balance, didn’t charge me a thing! This company lives up to its name…INTEGRITY! They are the best!

Coppell, TX 75019

Martin



Excellent service, fair price, and honest work!

Grapevine, TX 76051

Brad



overall great experience and satisfaction, our rep that came and serviced our heating and air system was very professional and courteous. would strongly recommend to family and frieds.
Arlington, TX 76014

David



Great people. Great service. A great company to work with.
Plano, TX 75093

Bob



Justin Hudson came the same day we called. He found problems in our systems that had been caused by our previous service company. He was courteous and very competent and patient and answered all our questions. We trust Integrity to do our service from now on, and we specially requested Justin. They are awesome!!!

Sylvia Atkins